Welcome to Go Green Restoration ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website gogreenrestorations.com (the "Site") and the restoration services we provide.

By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

1. Services

Go Green Restoration provides emergency restoration services throughout Los Angeles County, including but not limited to:

• Water damage restoration and mitigation
• Fire damage restoration and smoke cleanup
• Mold removal and remediation
• Sewage cleanup and decontamination
• Construction and reconstruction services
• Emergency board-up and tarping
• Content restoration and pack-out services

Services are provided subject to availability, qualification, and acceptance of service agreements. We reserve the right to refuse service to anyone for any lawful reason.

2. Use of Website

Permitted Use

You may use our Site for lawful purposes only, including requesting estimates, contacting us, viewing service information, and reading educational content.

Prohibited Activities

You agree NOT to:

• Use the Site for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Scrape, harvest, or collect data from the Site without permission
• Interfere with the Site's operation or security
• Impersonate any person or entity
• Post false, misleading, or defamatory content
• Spam or send unsolicited communications

3. Estimates and Quotes

Estimates and quotes provided by Go Green Restoration are preliminary assessments based on available information. Final pricing may vary based on actual conditions discovered during service delivery, additional damage, hidden issues, insurance adjustments, or changes in project scope. All estimates are subject to inspection and may be revised accordingly.

4. Service Agreements

All restoration services are subject to a separate written service agreement between you and Go Green Restoration. The service agreement will specify scope of work, pricing, payment terms, timeline, and other project-specific details. These Terms supplement, but do not replace, individual service agreements.

5. Payment Terms

Pricing

All prices are in U.S. Dollars. Pricing is subject to change without notice. You are responsible for all applicable taxes, fees, and charges.

Payment Methods

We accept cash, checks, credit cards, and insurance assignment of benefits. Payment terms will be specified in your service agreement.

Insurance Claims

If you are filing an insurance claim, you are responsible for your deductible and any amounts not covered by insurance. We may assist with insurance documentation and communication, but we are not responsible for insurance company decisions or claim denials. Payment is ultimately your responsibility regardless of insurance coverage.

Late Payments

Late or unpaid invoices may be subject to interest charges, collection costs, and legal action. We reserve the right to suspend services for non-payment.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, videos, software, and design, is the property of Go Green Restoration or our licensors and is protected by:

• U.S. copyright laws
• Trademark laws
• Other intellectual property rights

You may not reproduce, distribute, modify, display, perform, or create derivative works from our content without prior written permission.

7. Disclaimers and Warranties

Website Disclaimer

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES.

Service Warranty

We stand behind the quality of our restoration work. Specific warranties for completed services will be outlined in your service agreement. Warranties do not cover damage caused by negligence, misuse, natural disasters, or circumstances beyond our control.

No Guarantee of Results

While we use industry-standard restoration methods, we cannot guarantee specific outcomes, insurance approval, complete odor elimination in all cases, or restoration of all damaged items. Results depend on many factors including damage severity, material conditions, and timeliness of our engagement.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GO GREEN RESTORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Site or services
• Any conduct or content of third parties on the Site
• Unauthorized access, use, or alteration of your transmissions or content
• Statements or conduct of third parties on the Site
• Service delays, interruptions, or errors

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO SERVICES PROVIDED SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THOSE SERVICES.

9. Indemnification

You agree to indemnify, defend, and hold harmless Go Green Restoration, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Site or services
• Your violation of these Terms
• Your violation of any rights of third parties
• False or misleading information you provide
• Your negligence or willful misconduct

10. Emergency Services

We provide 24/7 emergency restoration services. During emergencies, you authorize us to take immediate action to mitigate damage and protect your property. You understand that emergency services may begin before detailed estimates or insurance approval, and you remain financially responsible for services rendered.

11. Cancellation and Refunds

Cancellation policies and refund eligibility will be specified in your service agreement. Generally, once work has begun, charges for services rendered and materials ordered are non-refundable. Emergency services and mobilization fees are typically non-refundable.

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Arbitration Agreement

Any dispute, claim, or controversy arising from or relating to these Terms or our services shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in class action lawsuits.

Exceptions to Arbitration

Either party may seek injunctive relief in court for intellectual property infringement, confidentiality breaches, or other equitable relief.

13. Licensing and Insurance

Go Green Restoration maintains all required California contractor licenses, business licenses, and insurance coverage. License information is available upon request and may be verified through the California Contractors State License Board.

14. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Accessing third-party sites is at your own risk.

15. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Site or services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Go Green Restoration regarding use of the Site and services.

19. Contact Information

For questions about these Terms of Service, please contact us:

Welcome to gogreenrestorations.com (the "Site"). These Terms of Service ("Terms") govern your use of our Site and the services provided by Go Green Restoration ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use our Site or services.

1. Use of Our Website

Eligibility

You must be at least 18 years old to use our Site and services. By using the Site, you represent that you meet this age requirement.

License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal, non-commercial purposes. You may not use the Site for any illegal or unauthorized purpose.

Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Infringe on our or others' intellectual property rights
• Transmit viruses, malware, or harmful code
• Engage in unauthorized data scraping or harvesting
• Interfere with the Site's functionality or security
• Impersonate any person or entity
• Submit false, misleading, or fraudulent information
• Use the Site to spam, harass, or threaten others
• Attempt to gain unauthorized access to our systems

2. Services

Restoration Services

Go Green Restoration provides emergency restoration services including but not limited to:

• Water damage restoration
• Fire damage restoration
• Mold removal and remediation
• Smoke damage cleanup
• Sewage cleanup
• Construction and reconstruction services

Service Agreements

Specific terms for restoration services will be outlined in separate service agreements, estimates, or work authorizations. These Terms supplement, but do not replace, those agreements.

Estimates and Pricing

Estimates provided through our Site or by our representatives are approximate and subject to change based on actual job conditions, materials, and scope of work. Final pricing will be detailed in a written service agreement.

Emergency Services

We offer 24/7 emergency response services. Emergency service fees may apply for after-hours, weekend, or holiday calls. Emergency response times are estimates and may vary based on location, weather, and demand.

3. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Payment is due upon completion of services unless otherwise agreed
• We accept cash, checks, credit cards, and insurance assignments
• Late payments may incur interest charges as permitted by California law
• You are responsible for all collection costs, including attorney fees, if payment is not received
• Deposit or upfront payments may be required for certain services

Insurance Claims

If you are filing an insurance claim, we can work directly with your insurance company. However, you remain ultimately responsible for all charges, regardless of insurance coverage or reimbursement. Any disputes with your insurance company are between you and your insurer.

4. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner. Specific warranties for completed work will be outlined in your service agreement. Warranty coverage typically includes defects in workmanship but excludes damage from normal wear and tear, misuse, or acts of God.

Website Disclaimer

OUR SITE AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components

Information on our Site (including blog posts, service descriptions, and pricing) is for general informational purposes only and should not be relied upon as professional advice.

No Guarantee of Results

While we strive for complete restoration, we cannot guarantee specific results due to variables beyond our control including severity of damage, age of property, hidden conditions, and material limitations.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• GO GREEN RESTORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THOSE SERVICES
• WE ARE NOT LIABLE FOR DELAYS CAUSED BY CIRCUMSTANCES BEYOND OUR CONTROL (FORCE MAJEURE)
• WE ARE NOT LIABLE FOR PRE-EXISTING CONDITIONS, HIDDEN DEFECTS, OR DAMAGES NOT CAUSED BY OUR SERVICES

Some jurisdictions do not allow limitation of liability for certain damages, so some limitations may not apply to you.

6. Indemnification

You agree to indemnify, defend, and hold harmless Go Green Restoration, its officers, employees, agents, and contractors from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your use of our Site, violation of these Terms, or violation of any rights of third parties.

7. Intellectual Property

Our Content

All content on our Site, including text, graphics, logos, images, videos, and software, is the property of Go Green Restoration or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

User Submissions

If you submit content to our Site (reviews, testimonials, photos, etc.), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content for marketing and promotional purposes.

8. Privacy

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

9. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Arbitration

Any dispute arising from these Terms or our services shall be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association. You waive your right to participate in class action lawsuits or class-wide arbitration.

Exceptions to Arbitration

Either party may seek injunctive relief in court to protect intellectual property rights or to enforce confidentiality obligations.

10. Termination

We reserve the right to suspend or terminate your access to our Site at any time, without notice, for any reason, including violation of these Terms. Upon termination, all licenses granted to you will immediately cease.

11. Modifications to Terms

We may modify these Terms at any time by posting the updated Terms on this page with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Go Green Restoration regarding your use of our Site and services.

14. Contact Information

If you have questions about these Terms, please contact us: