Los Angeles Restoration FAQs

Most California homeowners insurance policies cover sudden and accidental damage from water (burst pipes, appliance failures), fire, and smoke. Coverage typically includes:

• Emergency mitigation and water extraction
• Structural drying and dehumidification
• Fire and smoke cleanup
• Mold remediation (when caused by covered events)
• Content cleaning and restoration
• Complete reconstruction and repairs

Important exceptions: Gradual leaks, lack of maintenance, flooding from external sources, and pre-existing mold may not be covered. We review your policy and help maximize claim approval.

Many Los Angeles customers pay only their insurance deductible for complete restoration services. We work directly with all major carriers including State Farm, Allstate, Farmers, USAA, Nationwide, and Liberty Mutual.

Yes. We handle all insurance coordination for Los Angeles customers. Our services include:

• Comprehensive damage documentation with photos and moisture readings
• Detailed estimates in insurance company formats
• Direct communication with adjusters and claims handlers
• Supplemental claims for additional damage discovered during restoration
• Final invoicing and settlement coordination

We work with all major carriers and understand their specific requirements. Our goal is maximizing your claim approval while minimizing your stress and out-of-pocket costs.

Restoration costs vary significantly based on damage severity, affected square footage, and required services:

• Minor water damage: $2,000-$5,000 (one room, quick extraction)
• Major water damage: $5,000-$20,000+ (multiple rooms, extensive drying)
• Fire damage: $10,000-$50,000+ (depending on fire size and smoke spread)
• Mold remediation: $500-$10,000+ (based on contamination extent)
• Complete reconstruction: $20,000-$100,000+ (for major rebuilds)

We provide free inspections and detailed estimates before work begins. Since most restoration is covered by insurance, many Los Angeles customers pay only their deductible (typically $500-$2,500).

Remember: Delaying restoration to save money actually increases costs. Early intervention minimizes damage and total restoration expenses.

If your claim is denied, we help Los Angeles customers understand why and explore options:

• Appeal the decision: We provide additional documentation and technical support for appeals
• Policy review: Sometimes coverage exists under different policy sections
• Partial coverage: Some aspects may be covered even if others aren't
• Payment plans: We offer financing options for customers paying out-of-pocket

We also work with public adjusters and attorneys when appropriate to advocate for fair claim settlements. Our extensive insurance experience helps navigate complex situations.

No upfront payment is required for insurance claims. For Los Angeles customers with insurance coverage, we:

• Begin emergency work immediately upon authorization
• Bill your insurance company directly
• Collect your deductible after insurance payment is received
• Handle all paperwork and documentation

For customers paying directly (no insurance claim), we typically require a deposit before beginning work, with the balance due upon completion. We offer financing options and payment plans when needed.

Yes. Go Green Restoration holds all required California licenses and insurance:

• California Contractor License: Active and current (required for reconstruction work)
• General Liability Insurance: $2 million coverage protecting customers
• Workers Compensation Insurance: Full coverage for all employees
• Commercial Auto Insurance: Coverage for vehicles and equipment

All our Los Angeles technicians hold IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications including:

• Water Damage Restoration Technician (WRT)
• Fire and Smoke Restoration Technician (FSRT)
• Applied Microbial Remediation Technician (AMRT)

IICRC (Institute of Inspection, Cleaning and Restoration Certification) is the global standard-setting organization for the restoration industry. IICRC certification means:

• Proven expertise: Technicians passed rigorous exams on restoration science
• Current knowledge: Ongoing education ensures latest techniques and equipment use
• Industry standards: Work follows established best practices and protocols
• Insurance preferred: Most carriers require or prefer IICRC-certified companies

For Los Angeles customers, IICRC certification provides peace of mind that your restoration will be performed correctly, efficiently, and to professional standards recognized industry-wide.

Go Green Restoration performs all restoration and reconstruction work in-house with our own employees and equipment. We do NOT use subcontractors for:

• Water extraction and structural drying
• Fire and smoke cleanup
• Mold remediation
• Reconstruction and repairs

We may coordinate with licensed specialists for:

• Electrical work (licensed electricians)
• Plumbing repairs (licensed plumbers)
• HVAC repairs (licensed HVAC contractors)

This in-house approach ensures consistent quality, accountability, and seamless project management for Los Angeles customers. One team, one standard, one point of contact.

Go Green Restoration provides comprehensive warranties on all Los Angeles restoration work:

• Workmanship warranty: All labor and installation guaranteed against defects
• Materials warranty: Manufacturer warranties on all materials and equipment
• Satisfaction guarantee: Work isn't complete until you're completely satisfied

Specific warranties include:

• Mold remediation: Clearance testing confirms complete eradication
• Water damage: Moisture readings confirm complete drying
• Fire damage: Odor elimination guaranteed
• Reconstruction: Meets California building codes and passes inspections

All warranties are provided in writing with your final project documentation. We stand behind our work completely.

We encourage Los Angeles customers to verify our credentials:

• California Contractor License: Verify at www.cslb.ca.gov
• IICRC Certifications: Verify at www.iicrc.org
• Better Business Bureau: Check our rating and complaint history
• Online reviews: Read customer testimonials on Google, Yelp, and our website
• Insurance information: We provide certificates of insurance upon request

We're proud of our credentials and reputation. Contact us at (800) 667-7955 or [email protected] with any verification questions.